SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery very fast, 2 weeks to Yaroslavl. Well packed, ordered 2 different belt buckles. THE present my boys, all great! Good quality belts, if not leather, very high quality. Recommend! The Seller to put a small gift keychain bottle opener. Thank You Very Much!
Beautiful belt. Captures and holds up well. Gift keychain whistle.
Great.
The belts are great quality. Would recomend
As in the description
Excellent belt, leather. Thanks for the Fast shipping and a small gift. Recommend!
Good belt for the money. Lock works perfectly.
Belt excellent, looks cool, quality is good, for the money just shine!
It 'S very fast, complies with.
Very high quality belt. Very fast delivery.
I'm very satisfied
Shipping 2 weeks. Appearance looks solid. Happy
Belt very beautiful, well done also.
Fast delivery,Thank you so much.god luck~~~~
Belt Is good. Packed well. Delivery fast. All the rules.
Great quality, fast shipment.
Thank You!! Excellent seat!
Super. All as the picture. Sent at once. Delivery fast. Packed well. Thank You for the gift child happy about it. Recommend.
Belt leather, good quality. The store sent the goods quickly. Will order more. Recommend seller and store.
Exact product. Take long time to arrive
Very good belt. Very fast shipping. will buy again. 5 stars.
Excellent. Great quality and fast shipping
Really nice product, i hope it will work for long time
Belt super store in gift put whistle
exactly what you see in the picture.
Ordered two. The mechanism of normal. But not leather. Checked by fire. But the leather quality.
Goods received, no comments. A second time and more cool. Recommend store.
Belt good, like her husband. Delivery fast.
good item. super fast shipping.
Beautiful, long enough, very convenient clasp. Super recommend
Very high quality, super cool belt!
All is good. Product almost matches the description. All good. Product almost the same description.
Come quickly packed very well. Without scratches. Waist 95 two centimeters too big, but can be cut (provided). Seller put small gift)) Thank You! Recommend!
Order arrived in good condition good quality nothing a tell store authorized professional useful thank infinitely love you all good brand I am very very satisfied
just got it.
ok as described.
My husband happy
Perfect! Good Quality and very fast shipping to Spain!
Perfeeeect!!! Perfect belt!!! I'm very very satisfied, good leather, heavy leather!! 10/10
Super store!
I just love it!
Good quality. As the photo. Buckle black matte, looks very good.
Thank you, everything is fine
5*
One of the best buy of all the belts l have bought.
Delivery was not as late as it was in comments, and arrived immediately. Belt's leather is high quality, buckles are solid. Above all, the point where fine adjustment can be done is very good. it's recommended.
All good
omg just 2 week delivery ! amazing , love , buy it again :)
fast shipping . good quality
Great quality and fast shipping! Recommend the product and the store.