SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Mexico, Central America, South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Well, the color, as they say, is very beautiful
Fast delivery. Top quality. Great communication. The best on aliexpress!!!
Im very happy. Looks like the picture and fast shipping
Everything is fine, and very fast delivery! Great store!!!!!
Great
Logistics faster than I thought a lot , thank you store , very patient to help me solve the problem!!Thank you!
Very good product, fast shipping, good shopping experience!! Thank you
I am very satisfied with this shopping experience , thank AliExpress
I love it so much! it was done quickly and I'll be back to again
For this money is good.
ok
Kurtets norms for their money! Size 3X ideally sat on height 178 weight 80
あたたかい. cute.
Very fast it, I was busy, very cute
I'll add how to measure while outside the house. Thank you store for fast shipping, delivery!
Perfect shopping experience, very satisfied!
super
Very fast, take maximum size and guessing 5xxx clearly was 54 size the socks were present in a pleasant surprise! Thank you!!!
Decent jacket for the money! Buy in the "Last Minute" for 1685,74 rubles. This size was the maximum available at that time. My husband growth of 174 cm, Russian 52 size clothes. See the photo, that shoulder jacket village well, but in his stomach butt, even a little pocket bristle. Dressed man jacket slim knit sweater, thick jacket is small. Sleeve length with fully deployed cuffs good. Of course, we would like to jacket was a little longer. As a whole, the impression of jackets. Nice look and feel. Artificial Fur soft nice body. There are two outside pockets and one inside. We like jacket. Her husband to wear will be. About the temperature will not say, but certainly not for our winter. And since her husband foot does not go, a machine with heating, the jacket is dressed and going to wear all the remaining time until spring. (today we-19)
Jacket had very different model and size, a dispute, the store immediately return the full value of money.
good but too small. The xl is like small...
A Bit does not match the description, in general, not bad
High Quality
Get jacket hoses pancake sensitive too short
Like and parcel quickly came. AND appearance, we assume that matches. THE chart is correct. But guys-Sleeve when kroili what think??? Of that short's writing??? The feeling that that have sewn from children's jackets. AND ordered I reserve the half size larger, but shame shame. Shorter one disorder. Jacket gave in-law. It is 48 size, and the jacket note 54. Prospective buyers recommend-very well spend your measurements, because cheap cheese, where ever it is. -In a mousetrap!!!!!
5 stars but for the fact that refund is made for goods, jacket sewed so, that none of the option of sizes meet in the grid, sewing, as God will send
Malo.
This was a nice product...I love it It has fur inside it so it is very good for the winter purpose...I will always prefer these things...
The shoulders well but the sleeves a little small damage, otherwise the jacket is well good quality.
Fast shipping. A little bit, and everything is ok.
Ordered 2.12.18. withdrew from 28.12.18. Great jacket for the money. All right, but my Height 182 cm a little short sleeves, but it is not critical. Seller and recommend items.
The 54 size Height 183 cm 5 XL appeared ((have 6xl good quality of the jacket, do not miss the size))
Thank you good jacket and time has come!!
I ordered 5xl but size is XL
Well, that say for the money don't expect miracles. golimy leatherette, and even the plastic zipper (why not clear-ordered the buttons) gave father walk in the garage, messing with your machine. plus: size fits and fast delivery. draw your own conclusions, good luck.
Item as the picture, and consistent with the description. Shipping in Moscow Region 22 days.
Thank You Very Much!
ÇOX YAXŞI BƏYƏNDİM. SATICINI TAVSİYƏ EDİRƏM
Jacket fit in size, quality is good
Jacket is normal, just a little bit too small, short sleeves, and in general all is well.
Excellent Quality fast delivery. Good helpful store. Good shop recommend ----------------- Excellent quality fast delivery. Good responsive seller. Good store-Recommend ---- Super fast shipping
This money is normal size fit for height 176 weight 95-5xl
I'm very satisfied
Take one size bigger
good jacket perfect fit could be thicker
Order 11.11. 07.12G. Ordered 8 XXX, but was on my 58-60 small (need to lose weight), e. And length is OK, but the stomach not converges, pleasant to touch cover like skin, but not her, Fur too "jerboa", but "sho You want" for 1,5.
Product arrived very quickly and it's in perfect condition!
The right size
Sleeves on the 1 cm shorter than that, but the store of this warning. For shorter arms
To Yekaterinburg Flying jacket 28 days, packed well in several packages, jacket me like, think to-15 you can wear, looks good, but certainly different from photo. ordered for 1760р., in general, happy, store in package put a coupon and socks, detail, but nice, thank you very much! the growth of 170 and weight 70 took size L, fit perfectly.