We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (26) |
|
4 Stars (4) |
|
|
| Neutral (0%) | 3 Stars (0) |
|
| Negative (0%) | 2 Stars (0) |
|
1 Star (0) |
|
| Buyer | Real customer reviews |
|---|---|
J***n  |
6 Feb 2019 11:50 Very nice and sturdy boots. Fortunately I bought them one size bigger because they are not made for wide feet. They fit perfectly and walk warm and comfortabele. Unfortunately they smell like a chemical factory when they are unpacked. I hope that is temporary. |
I***d  |
5 Feb 2019 04:42 I m very thankful of the products. The size is match in my foot. The quality of the leather is very good. But the quality of the boots is not high class but at this price it s ok. I m not satisfied about the delivery time. It takes something like 70 days to Romania. |
K***n  |
4 Feb 2019 08:13 It 'S for 14 days, goods without complaints |
B***z  |
28 Jan 2019 13:22 Today remove the product and I really liked shoes are also leather and plus the shipping was Super fast many thanks to the store recommend it |
|
A***n |
26 Jan 2019 23:04 Second time ordered and recommend this store |
S***o  |
26 Jan 2019 02:11 Despite the New-Year hysteria order came pretty quickly. |
Customer  |
25 Jan 2019 00:23 It is good |
A***i  |
24 Jan 2019 23:57 Very comfortable and good quality. Used only 3 times. Let others comments after use more accurate. Size chart excellent!!! |
M***y  |
24 Jan 2019 11:46 Exquisite |
Customer  |
23 Jan 2019 09:09 Super shoes very comfortable good quallität fast shipping |
R***k  |
23 Jan 2019 08:59 Class!! Seller recommend. |
C***C  |
23 Jan 2019 00:49 Nice shoes and fast delivery... |
|
A***v |
20 Jan 2019 20:30 The kind of cool! Precisely fits the description! Faux fur. IN-30 ° are certainly not stand up on the street. But me to work 20 min. Foot, so at the time. Shoe Sole soft, translucent, not slippery. Ordered 26 Dec, received 19 Jan (Altai). Be worn as complementing the review. Thank you! |
|
A***n |
15 Jan 2019 11:23 Perfectly. |
J***g  |
10 Jan 2019 07:03 Boots feels good on the feet and are nice looking. Would recommend these. Only bad thing is the boots bottom is bit slippery on snow |
Customer  |
9 Jan 2019 02:21 Shoes arrived in perfect condition. I'm very satisfied. |
|
I***v |
7 Jan 2019 11:00 Everything is fine, come quickly and quality cool. Size 12,5 went to my 45 растоптаный))))) |
|
D***v |
7 Jan 2019 05:17 I understand that the price is half ..... But with all the trouble. Ordered the dimensional grid proposed store-12,5 The foot is 285 cm. Got stuck roulette-295 cm. Even with toe Foot Loose… And the sole is not clear what… Transparent… If not go through the snow, and on the pavement, then wear into holes in a week… Soft much |
|
F***e |
6 Jan 2019 09:14 Very beautiful and comfortable shoe. Unfortunately a bit to gross ordered. The with the Size, is always so a Lottery. |
|
V***v |
5 Jan 2019 09:09 Excellent leather boots |
N***a  |
4 Jan 2019 01:08 very good... |
R***n  |
3 Jan 2019 15:57 Precious recommend store! Arrived fast and are of very good quality very happy and recommend 100% seller!!! A shame that my boyfriend be gilipoyas and seeing them said he never would put of ugly they were…. but are actually Precious and fully consistent with the description! |
|
C***C |
3 Jan 2019 10:47 Nice shoes for a sweet price |
Customer  |
2 Jan 2019 14:27 Very good quality and nice color red, super |
S***n  |
31 Dec 2018 22:51 excellent quality. came in 20 days. |
A***a  |
31 Dec 2018 08:28 Thank you very much! Very quickly and efficiently! Recommend! |
|
E***v |
30 Dec 2018 19:28 Good boots |
|
L***e |
26 Dec 2018 10:14 Less comfortable than expected |
T***u  |
26 Dec 2018 07:28 I lıke it.. |
|
Z***a |
22 Dec 2018 12:55 Good shoes, like even the skin! Stitched, warm, the average winter. Took the insole. Arrived too big. Shipping Krym 21 day Recommend! |
Leave a Review
