We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (13) |
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4 Stars (5) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
M***a  |
1 Nov 2018 09:12 Super! |
M***i  |
1 Nov 2018 06:49 I'm very satisfied |
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A***N |
30 Oct 2018 10:36 Hello! It quickly. Very satisfied |
E***c  |
29 Oct 2018 14:37 OK PRODUCT |
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M***v |
29 Oct 2018 07:54 So the price, but shoulder strap really dumb. |
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M***v |
26 Oct 2018 09:25 Bag like, come quickly! |
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E***k |
24 Oct 2018 01:29 Cool bag all in a very good description zapakovanna was in three bags inside paper наложенно very nice smell. Ask the store to send quickly came pretty quickly. Recommend seller. |
V***y  |
22 Oct 2018 12:12 Quality is generally good, but better than expected. |
K***a  |
17 Oct 2018 08:26 Fast shipping. 2 weeks. kvchestvo good. Leather |
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R***r |
16 Oct 2018 00:31 Bag super leather! will order from this store |
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I***n |
13 Oct 2018 05:35 The Parcel was more than a month. All match the description. We carry. |
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N***h |
13 Oct 2018 00:39 Color chuchut is not the same, and everything is fine I satisfied bag class |
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A***a |
11 Oct 2018 06:35 Bag! Shine! Agony! |
T***a  |
10 Oct 2018 22:47 Good bag. Like |
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E***e |
9 Oct 2018 20:29 Satisfied with the goods. Very long due to the fact that the store for a long time. But it's an honest seller!!! Told him that need to 2 Sept the gift, he said he would come, but if not, it will return money completely. AND after all returned the same!) A week later I still had a bag, though not a birthday, but it's free)) Seller and recommend items. |
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C***c |
9 Oct 2018 13:25 Hardware comrades, here no wheels. photo after months of use-like yesterday began to wear. can't say that it's not leather. is made so that the skin can be seen from the inside, also does not melt. obm inside me much, nothing more, convenient things put, in the end, it's not women's handbag-nothing there junk to carry. much confused valve-why the inside is fastened кусман-get parts. belt and accessories" Укуси me Devil ", belt very soft, and Yellow accessories with brown zippers AND is against the black bag… It is rented. if not, these disadvantages-would be very happy. the price is normal, if you think that in our кожмагазах you not поимеют-deep are (not taking into account of this unfortunate accessories...) |
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D***a |
9 Oct 2018 12:14 Bag is not bad, but came to marriage. The Seller to send for a purse. Recommended items and store. |
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E***o |
8 Oct 2018 23:32 Fast delivery in Rostov-on-Don. As normal, flat seams, neat. But in the description of a smooth skin (for which ordered), and had a different. |
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