We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (30) |
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4 Stars (3) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
P***v  |
6 Feb 2019 19:55 Ok buy a second time |
T***m  |
5 Feb 2019 08:53 Exactly what I expected had. |
L***E  |
5 Feb 2019 06:07 Very comfortable |
I***v  |
3 Feb 2019 09:19 Thank you , good and comfort shoes , I’ve got a little gift from store . Recommended |
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A***a |
2 Feb 2019 05:30 Cool shoes, quality excellent, My size 42 (the Soviet standards) took 9 (43) just come, if thick sock, then take 9,5. Although the fur will sit down, after the socks. |
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A***v |
31 Jan 2019 20:52 Excellent soft shoes, 2 weeks to NN |
F***s  |
30 Jan 2019 07:47 Great boots, and as Gift detail, adjuntarom some gloves and portatsrjetas |
A***a  |
24 Jan 2019 08:31 Shoes very good, will be worn'll see through time, did not communicate with, but he put in a gift gloves and apparently wallet for cards. Packed so that a nuclear attack not strikes. That pleased no glue on the bottom, buy happy;) |
Customer  |
23 Jan 2019 22:25 Received The goods! Just in time. A + + + + + |
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M***h |
22 Jan 2019 11:03 Excellent shoes and delivery from stock Russia at Moscow Region in just 4 days. |
T***i  |
21 Jan 2019 15:11 Business card holder and gloves attached with extra. The quality of shoes is good. I like it very much. |
N***v  |
20 Jan 2019 10:37 very good |
G***n  |
19 Jan 2019 20:47 Good goods. Good store, cares about his image. Shoes in size, one who loves thick socks, select one size larger. Good Luck. Koment the last photo) -That is You firm and almost everything for nothing!) |
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A***y |
19 Jan 2019 03:54 Quickly deliver, the exact size. Happy |
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F***r |
18 Jan 2019 09:55 Good shoes. Very high quality made. Hope to be worn for a long time. Size fit. |
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G***i |
18 Jan 2019 00:12 Thank you very much |
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P***v |
16 Jan 2019 23:46 Normal nice like skin shoes, need insole change to new they depart every time. Warm tested at minus 20 |
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E***e |
16 Jan 2019 14:08 There is no doubt that the skin. And warm, comfortable, is like everything. To-10 feet warm. The overall content. Store recommend. |
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D***A |
16 Jan 2019 10:22 The order came in the announced time. The package was immaculate. The product was in perfect shape. The product came with some bonus items that I threw straight away, which is something that I didn't appreciate doing, as it's just making waste. I appreciate the gesture, but it's not necessary in this case. The shoes had a zipper to the sides that does not exist in the original product photos, which is the reason I am not giving this review a 5 stars. |
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K***v |
15 Jan 2019 05:41 Duzhe garnі зимові choboti. Teplі s naturalnoї shkіri. Seller додав podarunki to product. Dyakuyu bike, rozmіr pіdhodit in fact-not маломірні, Taku tsіnu garnі)) |
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I***v |
15 Jan 2019 04:09 As always on top |
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M***h |
14 Jan 2019 11:30 Good shoes, but your took the size larger margin, too big. |
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C***v |
14 Jan 2019 10:36 A great product. Ordered a 2 pairs. Comes fast, excellent quality. Recommend |
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K***k |
14 Jan 2019 04:36 Goods received in time. Quality matches the description. |
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Customer |
13 Jan 2019 03:24 Excellent! |
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A***v |
12 Jan 2019 20:32 Excellent shoes, size is the same, just consider the strip under the narrow leg. |
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V***v |
11 Jan 2019 07:28 9.5 = 44 on the sole. A Little wider than 9-43, they all butt were the foot 27,5. This size suitable |
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A***y |
11 Jan 2019 04:09 Fast shipping! Great shoes. Shoes are very good, the foot fit well, corresponds to the grid. Look cool! Recommend!!! |
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S***y |
9 Jan 2019 21:48 Like shoes. On my 39 took their 40. Low Rise. Delivery fast. It was packed well. Thank you! |
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O***a |
9 Jan 2019 11:40 Shoes come on 43rr M warm Sock as time. Were 34 days in пфо. |
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A***v |
9 Jan 2019 10:27 Good, nice shoes. Come quickly. Put the gloves as a gift, business card and extra shoelaces. |
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M***v |
9 Jan 2019 08:40 Thank You for the parcel, in perfect condition, as a special thank you for gift is very good quality |
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M***a |
9 Jan 2019 07:33 The parcel was 28 days in the way of order. Fully compliant. |
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