SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Coat fits snug, colors as shown in the picture. Fast delivery.
Beautiful. Perfect. Right. Recommender.
Everything is super. I recommend the store.
Duge dovgo yehala, Maje 2 city. The jacket is normal. Uncle!
In general, the length is normal. In the shoulders a little narrow. if worn with one Fu Bolt, then good. The order came quickly. One pocket inside. Better two. On the chest pocket would be better a little more. And the second on the chest is a snag. I recommend the store.
Excellent store! It offers full support to send the product right.
The jacket is excellent for a man of 197 cm height weight 105 kg came up perfectly there is still a place for a sweater thank you recommend sent quickly
Jacket great
The jacket will go to see how it will behave after two three socks in appearance sewn well moteryal incomprehensible delivery disgusting in all respects
The jacket came in 15 days. Sewn quality. The size was selected according to the table, came up perfectly. Purchase satisfied.
The parcel came for 21 days, all whole! The quality is excellent, the threads do not stick out, the seams are even!!! Only the quality of the material strains!
Looks cool.
Excellent kurka. beautiful. store-well done. helped with the choice of size. Slightly loose on the stomach, and so pritenzy net3xl, and wanted 2xl.
very. good
Received in about 2 weeks, for the price, the quality is not bad
Goods conform to the description. I recommend store. Dziekuje i Pozdrawiam
Matches my physique.
Good Buy, jacket had sewn in perfect condition, are correct as the scheme on site prodovtsa: Russian size, height 181, weight 83, my size 50-52 ordered 5xl sits perfectly on the shirt summer as and when one dressed in warm jumper (autumn). Norilsk prishol order for a month. My things work, advise prodovtsa!
PERFECT!!! Jacket but very beautiful. Well as announcement. Both bought another
סבבה's coat lovely מאד
Good Idea. Size fit, only zipper very rough. Material exactly like plating seat in the bus and even in one color. Shipping pumped, Peter 1,5 months. Flat seams, the kind of good looks.
All come with great prodovtsa spoke
Very impressive. it arrived very quickly. the quality is excellent. fit perfectly. Very pleased with my order. Thanks.
Great service and good product.
The growth of 195 and weight 94 took 6XL. All come, you can even have 5-ku feel free to order. Jacket in the description, marriage and no smell. Material leatherette medium density. Seller contacted me myself and the size. But probably on horseback from high places were taken. Ordered 11.11., received 27.12. For a long time. Anymore comments.
Bought a much larger number than the mine. Will buy another because found excellent!!
item not received. refunded
THE jacket is no lining (a synthetic fabric, to avoid contact with artificial leather) and the collar is harsh, otherwise for $2000 is a great choice
Jacket is the picture like .. seams all smooth material soft .. came quickly it pleases na 48-50 size take 3XL everything came
good fast delivery very good store
Perfect sizing from the store - Thanks! I was about to order a size smaller, but I'm glad I followed the seller's suggestion. The jacket is perfect.
super dimensions were matched
Goods received all horoshё came, thank you store and recommend
Attention size very small, I made the XL, and I have taken the 2XL, and no chance for me too small, so disappointed,'s'll will try to resell pfffff, otherwise nice jacket.
Very hard to fasten the lightning. Unbuttoned zipper looks like a wave. Only 1 zipper pocket and 1 inner pocket without fasteners. 2 pockets for hands. Very difficult to fasten the zipper. An open zipper looks like a wave. Only 1 zippered pocket and 1 interior pocket without fasteners. 2 hand pockets.
It Is very best. Better than the picture!
❄Perfect!))❤The size best go to the shop to choose any jacket production China and choose size!) the jacket is surprisingly beautiful, clear!) color Brown looks rich!) Seams sewn in good conscience!) Thank You very much!)❤❄☃ In Advance all Happy New Year!)❄
The Top
52 days shipping time.
so fast delivery
Very handsome jacket size very well good board store
Nice giacchetto… Board
A growth of 191 and weight 110 jacket size 7хl fits perfectly! The Seller sent the parcel quickly, jacket live much better than was the photo! PS one pocket with zipper that the chest fake)
Good prduit but too small
Very nice!
Very beautiful jacket. Husband ordered to size 4 XL Russian size 54. Size fit perfectly. Thoughtful, warning, sociable. After my order, he contacted me, said the size. As a result of communication, I understand that need other size. Seller kindly changed the order. Delivery fast. The quality is excellent. Jacket really liked her husband. Thank you so much.
Thank You. Awesome look