We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (30) |
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4 Stars (4) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
S***r  |
8 Feb 2019 03:17 Very good shoes Excellent store great shoes good size |
S***s  |
6 Feb 2019 22:34 An Order was made 3.12.18. The Seller sent 4.12. Took the post office 6.02. The reason for such a long delivery, don't know. May New Year holidays. Even had to extend the term buyer protection. Assessment of it did not decrease: store is to blame. Everything else was good. Parcel was packed in standard plastic bag, shoes extra were wrapped in "pupyrku". No damage transport does not cause. Quality goods description, so the details will not write, and to me is described in detail. As for the size. Foot length from the son 28 cm. Ordered 10 (45) size. IN general, shoes not small. But for winter shoes still had to order one size larger. By the way, measure the length of insole-29 cm. Hope this helps when choosing the size. Perhaps that's all. Thanks for the good work! Success and prosperity of its business! |
N***n  |
5 Feb 2019 05:28 Shipping to Ulyanovsk area three weeks, quality excellent tailoring, inside insulated shoes leather. Thank you very much!!! |
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D***v |
5 Feb 2019 01:31 As обувщик will tell you about the shoes. Boots are not bad. Real leather, not bad quality. Shoe wide, people with high-rise and foot is the most. Size goes in size, wear our 41 and ordered 41, even the thick sock goes. Sole, shoe sole very soft Tack sharp stone glass certainly did not survive. IN regions with severe frosts take is not worth may crack. To work in the village is not worth taking. Botton good urban everyday variants soft light comfortable. I'm happy with purchase. Hope my review will help buyers. |
S***o  |
4 Feb 2019 15:24 As description A + + + + + + |
S***i  |
4 Feb 2019 13:48 Bon article |
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K***v |
4 Feb 2019 12:29 Bolshevat))) Will Go with socks))) |
V***a  |
4 Feb 2019 00:50 Excellent Quality |
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S***v |
2 Feb 2019 10:11 Sturdy, go to work. Not very carefully made and strong. Think the price is too high |
L***a  |
2 Feb 2019 02:05 Shipping 22 days. Code tracked to final way. Shoes genuine leather. Size 27,5 have 28 size. Everything is fine. Slightly loose, specially taken under warm socks. Fur slim, Cheburashka. Shoes with powerful mind, heavy. Man like. Thanks to the store. Designed to quickly and fast delivery. |
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D***v |
2 Feb 2019 00:14 Shoes shine just of hell. First thought that the mat, like leather. The size of the table are the same. Not like the fact that these shoes are very wide around the leg opening. Space higher heel not narrowed to the leg, as should be in this type of lacing. Front of the boot is very smooth transition to the top of the, forming a huge rise. Patterns of this boot is not correct, for sizes smaller 41. The kg builder fit perfectly. |
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V***k |
1 Feb 2019 10:03 Good shoes, wish me too small. Give her son. |
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Z***z |
1 Feb 2019 09:00 Leather, outsole is soft. |
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O***u |
1 Feb 2019 08:47 Excellent shoe! Like Son! Now tested! The 45 took 11 size! Thanks, store! |
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Customer |
31 Jan 2019 10:18 The 43 size 11,-the same, quality on top, however, heavy. |
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Х***в |
30 Jan 2019 12:17 Arrived relatively quickly at first leather inside golimy plush but is great but they look very aesthetic and really rough |
N***a  |
30 Jan 2019 11:50 Nice shoes genuine leather! His son liked very! Like, what quality goods! Inspire confidence that strong! See what will be worn in this climate. Later will add a review. |
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N***a |
30 Jan 2019 11:44 Good shoes! Like! It Seems that quality, genuine leather. Were just packed, but not on the road at all! RECOMMEND! |
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D***m |
15 Jan 2019 06:59 ok ok ok |
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M***n |
14 Jan 2019 12:31 Received. Sizes are never specified. The place 44 probably sent 46. |
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E***h |
14 Jan 2019 03:35 Shoes completely fit the description, but size is not reached, the size was more. Seller responsible, a small part of the compensation |
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B***X |
13 Jan 2019 01:39 Excellent shoes. Thank You |
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D***v |
12 Jan 2019 01:36 All horoscho and dignified |
G***i  |
9 Jan 2019 10:12 50 days to come in albania, very long time |
A***s  |
8 Jan 2019 08:53 Ok.Thanks. |
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I***i |
7 Jan 2019 23:13 Good shoes. Good value for money. Shipping in Belarus three weeks. Size Fits foot length in the table. I happy. Thank You! |
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I***a |
5 Jan 2019 09:11 Recommend. |
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V***o |
4 Jan 2019 08:14 Excellent quality, made good light, high sole, the snow is not gone seems to accomplish your goal. |
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I***v |
29 Dec 2018 08:09 Less than three weeks. Took the 11th on the leg 45. Actual size-44, but makes it possible that as the right, the left shoes вутри have there is quite rough tripe, better take the foot 43. Sorry. |
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R***v |
29 Dec 2018 01:38 Solidly made. The take over of the most warm socks |
M***a  |
28 Dec 2018 03:19 Thanks a lot !!! Ordered in 17. 12. , today 28.12. I've got it ! Very Good Seller, fit perfect, 45 as in measurements shown. Very comfortable boots, I feel like in home slippers, wide right for my foots! Weight 0.5 kg. Of course, not using yet but looks quality!!! I hope the price stay the same, cause I want to take for my Brother one pair more next year!!! 10 - 11 days delivery is perfect to LATVIA!!! Take off one's hat !!!))) Keep in touch! |
Customer  |
26 Dec 2018 18:57 Awesome item! Thank you very much |
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D***r |
26 Dec 2018 08:37 Shoes good, Size corresponds to the Russian. Wear 42 p. Ordered 42 p. (8,5) came well even warm socks, you can put more. If ordered to larger, then хлюпали would. Wore at-15 feet do not freeze, non-promakaet. |
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N***l |
26 Dec 2018 04:14 Shoes good, like her husband. THE size of a little surprise, his size 41 were slightly high. Long Service, but in time arrive in time. |
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