SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super fast! Amazing quality!
Apparently excellent was a fair bit shoulders more Tabom
Frankly I'm just filled
Super Jacket good quality m real satisfied
The Jacket Is very Good :D same Quality as said in Picture .... and the store is very friendly
Excellent ! Very pleased with the product
A good jacket, I like it, on my 100 kg 180 cm took 5 XL, even a little bit large...
Delivery 3 weeks. I estimate the store, so 5 points. The jacket itself is a three-piece. After unpacking has a strong smell, I hope it will fade. Some threads stick out. Leatherette is pleasant to the touch. There are no loops to hang. Pocket with a zipper on the left from above-a fake. Bottom under the right pocket is a ubiobshchnaya strip, before buying in the picture immediately did not pay her attention. That designer who came up with her has to screw her in the ass. Also of the minuses that there is no fastening pocket. on 182 cm 90 kg took, based on reviews, 3XL. On my sports figure is somewhat cramped. On a thin shirt is nothing, but the sweater is no longer comfortable. I think that 4XL would be better. In general, nothing outstanding in the jacket is not, the usual mediocre latitude.
Excellent Eco leather jacket. To the touch and look no different from the real leather jacket.
XXL = L
Delivery to Chelyabinsk - 20 days. Size fit perfectly. In my height 190 and weight 96, the store advised 4XL. Thank you! I recommend!!!
Very good product.
Very good
Excellent very cute jacket looks spectacular
Product beautiful, wonderful, a month to arrive. All good. Very satisfied.
Despite being a little tight, am satisfied.
Ordered XXL size more and we were right
Jacket reached Peterburga for 25 days. Product Description picture. Sewn good, smooth line, leatherette soft and pleasant to the touch. Size. Our 48 p.: XL-under T-shirt, XXL-a sweatshirt or sweater. It Is Clear that jacket spring and autumn.
The product I loved, But only bad thing was not set the size, I am very fair as it is another country forgot to order a size of more, but other than that the product is good
Delivery very fast, goods very good, quality is pretty, virtually no odor, store recommend
Excellent kurta prodovets умка
Good like the announcement, recommend!
very nice 5+
It was great l had to take. QUALITY STANDARDS. And take XXL
This is not real leather but quality is correct. I measure 1,76 m 76 kg's, plus size XXL is perfect,
Good
Fast shipping. Good quality. Take not regret who need
Shoulders standards but the long sleeves.
Jacket happy. To take XL Height 175, weight 75. Village tight under shirt, sweater have not dress. Similar to the skin, but a. In general, all the rules.
Very good quality, my son loves it! He is 16 year old, 175cm, 120lb, the large size fits him well. Thank you!
it's all good .... best .... fast dilvery... it comes before due date ... m very happy nd satisfy .... i recommended....
Good quality of the product
Height 184 cm, weight 83 kg ideal.
Money back
Surprised me I expected that the quality would be quite inferior But is not what they promise. I measure 1.69 and as I usually like a size bigger I asked and luckily I asked instead of the S. The product I arrived very fast I am happy
GOOD PRODUCT
The jacket material is quite good. Satisfied.
Jacket super, her husband is too small is 54-56, gave his son. Good quality factory!
-10 recommended I am very fair and short But the material is very good
Goods received. Quality standards. But size malomerok.
This stores customer service was great! Even after Aliexpress failed to offer help this seller did the right thing and resent me the correct size even though he didn’t have to
Jacket very good, recommend!
Very good.
Good quality jacket, 1m70 65kg, shoulder 43cm, size M fit, satisfied with the store
Such which is seen in the photo
Short sleeves too, at least other 7 cm
Leather is a little on the thin side, but seems really accurate. My son put it on and he loved it.
Very good, meets the promised
Kurta pleased! Main full sized hands!!! Just a good and long!
Trés beautiful jacket plus fast shipping I recommend this store