SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Mexico, Central America, South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Size by standards ordered. The whole village is good. Soft. Weight 1 kg. Made well.
Great!!!!
Product come with 19 days, dressed very well and the apparently is good and is very similar to the leather material. Top!! Recommend and plan to purchase another!
Too pretty
I ordered it very quickly, the product is good, i ordered it for a second time, i recommend that you order it-size, color, etc, all in point.
Jacket lux. soft comfortable. With the size of the store suggested thank you very much!!!! I am very, very pleased, i recommend the seller to everyone and the goods they have without deception!!!!
Great, perfect, measures as description. Super recommend.
The jacket is perfect, the skin is soft, the zippers and all the rivets work nothing broken, thank you very much to this store, i recommend you will not regret it.
Excellent!
Very good like. Will the 5 stars porq merecen
i'm very satisfied, the jacket fit to me i order 3XXL but the sell advise me to take 4XXL the jacket very beautiful
Excellent. no demoro. nucho.
Quite enjoyed the attentive, arrived early, served perfectly
My husband liked-a good jacket soft and light, qualitatively sewn
The jacket is excellent. at 50 size 185 height ordered 3 xl it is small.
Very satisfied. Package has arrived in time as announced. Quality is top notch. I am 184cm and 88kg and 3XL suits well. (Late spring to early autumn, not with thick jumper). Excelent.
Size L ok
ok
Get fast, quality nice one that is difficult to translate the carvings But well
Perfect for your price size 3XL measure 1.77 and weight 76 kg me going perfect, not logically is skin But gives the. trick.
the jacket looks great. very happy with purchase. there was a very small issue with the pockets being stitched together, which is normal with some jackets, but this time it was the leather that was stitched, so store resolved issue in line with my request. will use them again. some times things do go wrong with purchases, it's how the seller deals with them that makes the difference between a good and bad seller.
Very good quality j'était surprised gorgeous
Jacket quickly reached the quality is excellent! Photo post later
Thanks for the jacket has the next
looks good, i should have listened to the store recommendation regarding the size. my fault.
The second coat. First just pokotsali stupidity. As always, all is fine. Took over in 2180. 3hl Height 172 and weight 69. At the waist bolshevat.
SUPRR NICE JACKET
Elegant jacket aherennaya! All clearly come! These stores most normal if that!
Great! Good Quality for price!
Product that had consistent description it received. Size 3XL, height 1,78 M, weight 83 kg, body type strong. Fit perfectly in body.
The store to help with the size
Very good!
GREAT
Great Value for money.Lovely Jacket.Acurate to Asian sizing.I would normally wear a Large.Ordered the 5XL and fits nicely.Could have dropped to a 4XL !! Cheers !!
ok
Great stuff and accurate timely delivery.
Jacket come in spots. Like glue, very upset, what does not. Seller returned 12 dollars.
Congratulations, fast was the delivery✌
Very quality nice XL is medium in Mexican
It is a Huntress elegant, like the marks big, by much less money. We must take care with the carvings, is the kind of Huntress it should be pretty tight. The color is very successful, and the lining is nice. The only drawback is the crinkles presented, are difficult to iron, But Are not bad. In short, it is a good furniture item halftime.
Nice fitting jacket: but the two outside handpockets are sawed close for 3cm????? Why???Strange question: have you also jackets with outside pocket with ZIP ore Buttons???? If so where can a find them??? Please give me a answer Thamks erik b.
Super
it's perfect! a lot of thanks.
Material synthetic leather not
Product class, 5hl size fit perfect weight 103 height 185 cm, quality cool, looks very beautiful, recommend
Arrived very fast Excellent quality!
Jacket ordered 12 Sept received 10 Oct. Order from China to Russia it quickly, but in Russia jacket hanging 19 days. The jacket is very cool, like in our town I never saw. The quality is excellent. Track to track to the place of receipt. Seller sociable, wrote his own parameters store recommend the right size is not wrong. Thank you so much. Seller and his store recommended. A put 100 stars.
Excellent jacket. Fits perfectly. Shipping 2 weeks before permi.
My Husband like jacket. Size fit. Recommend.
I am very satisfied