SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Labai liux, black kvapo, ODA
The goods is not bad. But very long!
Good quality wallet. Arrived quickly. The second but not from this store.
Fire
quick delivery. awesome product.
this is genuine product leather wallet I have use comfortable and I'm satisfied
The product arrived fast
I loved this fabulous men wallet. I arrived in 2 weeks'll buy worth not beech for woman
Shipping in Kiev in the mail for 18 days, wallet fits the description, all the fun, recommend store!
Excellent.
very good quality
Was not delivered in time. My money returned.
Wallet very high quality made, nice to pick up. Fast shipping, the store is very helpful, helpful. It was nice to get from him at the very beginning of transaction message with more info. The disadvantage of too small a little, especially for men. But this is a subjective opinion, the overall assessment is not affected.
Standards
Thank You Very Much. Match the description.
Super penazenka for dobru cenu
Of the three attempts, the third best. Purse super, like that!!
Good eco leather, quality is good, before there was a just Calf Skin, take a very convenient
100% ok
Chic wallet. Thank You!!!!!!!!!!!!
Very good.
A Little strange after my previous purse, but basically good in the hand. Sewn dignified, but think time it will not щадить and after a couple of months begin to explode and diverges at. There Are two compartment for coins, but they are a large number of better not to throw, and the wallet turns the hippo, it is very much it inflates from them. The main disadvantage purse-card compartment. First, very few of them. AND secondly, even in those who have fully fit bank and discount card, so they are very stick a few millimeters of compartment. IN principle, a purse, you can use, the price is low, delivered quickly, packaging fine (3 layers). Thank You Very Much.
An Order was made 15.10, 31.10 received in the mail. Wallet very satisfied, do not stick out, what is no peculiar smell. For the money-great product!! Set Fire does not light, then still leather. Seller recommend, also put a present.
All come together and in time. Prodovtsa advise
Exactly as described! Thanks!
Superlike, just same as mentioned.
great quality. as before. ty
Great !
Arrived quickly. Had a track all the way. No smell. Nice to the touch. Looks comfy.
The Transaction is successful.
Order came quickly. Excellent Quality 5 +
real leather, lots of compartment inside
Medium Quality
Purse come quickly. No smell. Like leather. Is not used. Hope bills and coins are placed.
Cool wallet. One a bit much, is sticking out from lock tabs and Zadie wrinkled deputy.
nice
Like a purse, like pressing on the skin, very neat and roomy that is necessary, order came for six weeks, Astana, To
Cute purse. Small but many departments for credit cards, coins and banknotes.
Put 5 stars until I on then. Have not seen
This product is fully consistent with the shipped the next day after payment confirmation. Volgograd went about 20-Dnei.v, acceptable. Take purse for the second time, first put the son after years of use. Appearance and integrity like new. For this reason, ordered a second of the same model: simple, reliable and for me to. Looking for a gift is not committing, hope it will fit. For me personally, it was выносливым operation. Earlier change purses every year as their breaks in sewing and internal partitions. Thank You Chinese труженикам material and product quality is great and at the same time surprise relatives, who claimed the that is another Confusing.
Найкращій Gamanets on Aliexpress: zruchny I місткий, shkіra Mauger nd not gorgeous, ale for gamantsya standards.
Thank you for the present, in addition to the purse. It was well packaged in pockets purse bookmarks to not hesitated, was wrapped in pouch brand nice, just like dear firm. Quality standards at first glance, and then as time will tell. Like leather. Seller sociable, good. Recommend this store