SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Amazing.However, my order arrived late.
Very good jacket. Material as real leather. But he jammed himself with the size. I'll give my brother will be happy. When ordering if the shoulders are wide take the size larger.
Fast shipping. Quality sewing. Size corresponds.
Nice jacket. Came very quickly, did not even expect
Perfect
The length of the norms and the jacket itself and the length of the sleeve, but very narrow in the chest and sleeves. Strong close-fitting
Very beautiful and comfortable
Quality, soft and odorless.
This time the jacket i ordered came. Same from the photo they show. The shipment was fast. Just over 30 days since i placed the order.
nice, fits well
The jacket is just cool. the son wears without taking off. the store is sociable, all questioned that yes how. and offered itself what size is best for you. on our height 168 weight 52 kg. size xljacket sits perfectly. took with a margin for the next year, t. the child is still growing. jacket son said just fire! all the guys checked out. sewing quality. neat. asked the seller to check the locks, so that all were whole. Threads do not stick out. locks are whole. dermantin itself is quite good quality. in general, i did not regret it once! for the fact that special thanks to the seller and his team. Jacket with tracking track. Customs really delayed the order for a few days. but everything is fine. the lining is good, warm and soft. My husband also wants this. i took a discount for 1350 rubles. now more expensive. but i'll probably. the price and quality are worth it. not that in the market for this amount you can only take a piece of dermantin.
The item came on time quality is good but the size is small is not suitable
the size 5XL - OK - 182 /87 a little big stronger. thanks.
Excellent material, good finishes, thermic, i liked it very much
Height 172, waist 110, chest 115
Sewn like normal, the parcel was not long, fit in size
The 4 HL narrow, long sleeves. Take one size bigger
super
SHOW… Is the second to buy! Very satisfied! RECOMMEND
just like in the picture Only greater learning
very nice jacket!
Fits like a glove, very beautiful, good style, tight slightly. For autumn and spring will fit! It quickly.
ok
Long jacket. Much below the belt! My height is 172! Weight 78. Sleeves longish. Jacket for long male
looks good, but the size does not fit for 186 cm / 90 kg...too small
Product delivered in perfect condition Congratulations
Did very well
High 183 I took a xxxxl goes great
Not arrived But as soon as I got in contact with the store did the repayment
Jacket neplahaya, perfect. Recommend.
Good ben received the jacket commendé in xxl ac A a 2nd I n'ai ever commissioned ....
Jacket! Quality sew on top, material appearance-of skin can not tell. 4XL exactly the dimension table. A Little too big in size, because she was afraid that his son will be short long sleeves. Take the Height 183 cm, 80 kg, bust and hips 105 cm, waist 92 cm, shoulder 47 cm. This jacket went to her husband, and his son order a size or two smaller. Jacket looks more than the cost of. Take the given parameters, you will not regret. Thank you so much!
Quality of a good standard.
Very pretty loik
I'm very satisfied
Book Jacket husband 17.12.18 received at the hands of 14.01.19. five Points for speed package is not damaged. the picture and the description. IN-Kind color is more beautiful. sewn perfectly! Guess. XXL 48r. RF fits like a glove! Quality imitation leather skin not otlichish, soft. Not a great smell-erode. All locks work. I AM delighted by the jacket. Husband find fault tapered sleeves, and I enjoy. sits just perfect. parameters Of priblezitelno 178-70 kg Recommend to purchase and store.
OK
Ürn anlatıldıgndanda more beautiful but I body a bene kucuk almışım main braz was narrowly as m size xl verirseniz it gets better
I'm a little big measure 177 cm and weight 77 and ordered size XXL
A little bit small, do not know, how to change the size more, and a cool jacket
Excellent Quality/price ratio; the size corresponds to the size in Chart
It is a product of quality nice t like, as the D It is scription my size It is 3XL, but to prove me is small in one size
Yet guiding in the tables of carvings, is a little small. The relative price/quality is high.
Does not fit. malomerki, abdomen butt, Height 172, weight 90 or more. now or thin, or to give someone. unfortunately, a second.
All OK
I'm very satisfied,100%
Everything is fine.
he send me 3xl but i ordered 2xl the store is reliable and refunded some part of money now i will go to sewer and fix it it is bigger for me product's quality is very high i liked it
185 cm/105 kg. Waistline 105 cm, thorax 126 cm, size OK
Good item (considering the price, and faux leather), good store.