SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super
Like everything is super .... Then I'll add if anything...
Good buy but little different then shown in pictures
Guys, bomb jacket! Sewn perfectly, comfortable and light. Very similar to the German jacket from Alba Moda 10 years ago. The quality of the material is the same, similar to pig skin. I highly recommend! You will not find this, but you will find it, the price will be 3 times more!
The quality is chic, there were problems with delivery, but came though late. I recommend the store, the jacket is comfortable, warm, the height of 185 cm is 100 kg weight, took XL came up perfectly.
Jacket class all in size thanks!
Beautiful product identical to description and fast delivery
Great jacket. I 've been walking for half a month, everyone is happy. Delivery took less than 3 weeks. Height 176, weight 82-took L. on sensations, in the jacket-freely. Perhaps it was possible to take and M.
Days only arrived in high product even nicer.
On height 182, weight 88-89 ordered XL, a little loose, but still looks great. Up to-10 sweatshirt dressed and everything is OK. I recommend. Delivery 3 weeks. Tracked. 5 out of 5 stars is merciless.
linda de mais perfeita
Very worried about the size, but everything is fine. Size corresponds. Very satisfied.
Description accurate, but jacket for autumn. Many pockets-2 internal, 5 External. The size according to the table is 185 and the weight 82 took L.
Good jacket. sleeves and shoulders just right, that's only behind short and too loose (for a full person) my height is 190, weight is 106
The jacket costs this money, the height of 170.68 perfectly fit the size of S, the store is responsive, in general, you can safely buy!
Fast shipping. Enough quality goods
Normal jacket, can be worn every day and riding a bike. Thank You leather king!
The delivery is very fast. The product is better than I thought. I think size is big.
Very nice jacket, thick and warm. Liked it so much that I originally had the brown colour and now I brought the black. Both are very nice quality.
The jacket is of good quality but unfortunately the zipper was mounted upside down. But the jacket is still portable! Thanks anyway.
PERFECT
It's cool, only all zipper left-handed (on the other hand dog)
Sure it is the same as described by the store. Same as (very nice) photos. I am very satisfied, the only thing is that my man is out for a week, so I can't talk about how it sizes (but it seems to be good). I will leave additional feedback later on this subject. The seller is very kind, answers quickly, good English speaking. I am satisfied about the shipment, solid bag, and receiving in about 15 days. I recommend this shop.
Good jacket and great value, however I'm really disappointed to find the zipper has been put on the wrong way. I will have to take it to a tailor to have it fixed. I would still recommend though.
Logistics Company RETS-EXPRESS is disgusting. thirty one (31) day package they have and they did not bother to deliver it to the addressee. had To come to him in office and pick up. it Is something out of the ordinary out!!!
Quality is excellent, very long
Arrived very quickly, like the picture, thank you.
Very nice quality
great jacket, thank you !!!
Jacket is like in picture i'm very saiisfied
180 cm 125 kilos 3 XL fantastic
Excellent jacket, thank you! The adviced size (L) is exactly my size. Lovely material and artistic design.
amazing
arrived fine and perfect. very good look just as described
awesome jacket from super store . even my shipment went back to China the seller send it again through aramex . excellent customer service. thank you. A+
Excellent store, jacket stunning beautiful qualities, very happy, xxl size perfect
Quality on top. Thank you. For the money is not expensive.
The order took a while to arrive, however it was worth
The jacket is exactly as described by the store. The 52-54 XL have. All like. Thank you. Later more will add a review.
Send fast. Model for dense or with "belly".
Perfect, Genuine Leather.
Very good furniture to pledge to very good furniture price
extra quality, nice product, good store
All OK, received.
From Gon Kong before package will be delivered in two weeks. My height is 175 cm. And Weight 63 kg. Size M fit almost perfectly. The Seller has helped me with choosing the correct size. Good-Quality, stylish jacket for young people with good taste.
My size L. Seller threw size M. Very small!
Ordered 5.10 came in Bryansk 01.11 quality sew on level like skin really can't claim but looks good color close to темнокоричневому on my photos to get lighter on Height 170 kg advised the store, m in a tight, L. More Room I took, L, the svitor at the time. Buy Happy took over in 5700. All the luck in the selection.
The size was as described and just good ones could be bought. Sewing is also satisfying with a good feeling. Thank you.
Fast delivery. Nice jacket.
GREAT SELLER! VERY RECOMMENDED! THANK YOU! AAAA++++