We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (25) |
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4 Stars (3) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
W***v  |
1 Nov 2018 21:29 Good day! Very grateful to you for efficiency and product quality. Very happy. Thank you so much |
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Customer |
1 Nov 2018 12:36 Cool bag. Take more time there is clearly. No pussy |
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M***l |
1 Nov 2018 11:23 Goods 5 days stupid lay in my town. Sorry that he ordered a large |
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V***s |
31 Oct 2018 23:52 Good bag, but came to marriage. Zipper bad work plus the holes in the fabric. Seller responded quickly and returned the money |
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A***a |
31 Oct 2018 23:40 Bag is great)) I loved it. No izyanov) received a gift card holders)) delivery)) |
A***r  |
31 Oct 2018 12:09 Delivery in 32 days, not taxed and bag beautiful great quality. RECOMMEND! |
M***z  |
30 Oct 2018 14:08 Quality nice |
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A***v |
30 Oct 2018 04:41 Ordered 16.10, came in 29.10. Super |
K***s  |
29 Oct 2018 22:40 Super |
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Customer |
29 Oct 2018 10:29 Great bag for your money. Almost no odor, sewn. |
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S***n |
29 Oct 2018 07:15 Fast shipping-Tyumen region for 10 days after order! Product quality is super! Extra gift. |
I***d  |
29 Oct 2018 05:56 .great it came after 1 week |
J***s  |
28 Oct 2018 09:19 great product, fast delivery :) |
Customer  |
28 Oct 2018 05:58 I received the order thank you |
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V***v |
27 Oct 2018 13:16 Order received on the fifth day after purchase. Courier brought home. Seller put business card as a gift. The bag looks well. Does not stick, not bad. This money is not regret. Smell-blown away at night on the balcony. Seller recommend everyone happy. 5A!! |
R***f  |
27 Oct 2018 08:46 Excellent bag lunche flaw odor. Intense inside |
Customer  |
27 Oct 2018 08:02 So satisfied, fast delivery, very elegant |
N***a  |
26 Oct 2018 22:56 Zamovlennya priyshlo Shvydko bag dosit not rotten, such W yak I pictured. IN podarunok store вклав візитницю for scho yomu dyakuєmo!) |
G***a  |
26 Oct 2018 22:10 Great bag, shipping to the seaside less than a month, the store to put business card holders |
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A***o |
26 Oct 2018 19:42 Very high quality bag. Prompt delivery. Bought for Institute-perfect fit. Bag is very spacious, documents, books, a couple of books throw one can easily. Locks closed soft and comfortable. Advise. |
U***k  |
26 Oct 2018 06:56 excellent quality... highly recommended |
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P***e |
25 Oct 2018 08:28 Very nice. Husband very happy |
D***n  |
25 Oct 2018 07:53 bag looks like the pictures |
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T***a |
25 Oct 2018 07:51 Bag is not bad money worth, bought a second time only the amount taken more, first served for two and a half years, during which time he rubbed in some places, as well as the handles began to diverge seams, one year use came off lanyard strap to the bag, but was successfully repaired for a couple of minutes a piece of paper clips and pliers (See photo). IN general, think that the bag is money that ask for it. By the way was from Russia in Tomsk region was taken for 14 days. |
A***o  |
25 Oct 2018 03:16 IN Belarus, Grodno came quickly, two weeks. Seller fast forward. Inside was present-Purse plastic cards, nice. Recommend Thank You! |
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Customer |
25 Oct 2018 01:25 Bag very beautiful, elegant, spacious, a pack of paper A4 is included free. The quality is good. Very, very fast. Recommend store. |
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A***v |
23 Oct 2018 10:55 Shipping to SF 10 days by courier. Excellent, roomy bag. |
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S***v |
23 Oct 2018 02:06 Long thought big or small take, took great and not regret, small is not worth taking! |
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