SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Mexico, Central America, South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
The order came relatively quickly and that ordered. The store is excellent, helps in the selection of size. In general, I'm happy. All OK.
The quality of the material is very good it is soft, pleasant. On our lusty cold weather only up to-10 °. Size M for height 165 weight 56. The store is very nice responsive well done :-)
thanks
Nice jacket perfect fit
I was worried about the size but it fits perfectly
The quality is excellent, everything came up, it was a month!
The order came while the natural leather is calculated! Very soft! I approached as for me and sewed! Quality is good all seams are processed. No worse than they sell from us. I'm happy! Seller five stars! Well done!! I advise who wants to buy will not regret.
Excellent product, came quickly recommend the store.
When the delivery
Beautiful jacket, correct size. Thank you
I'm very satisfied
Dear Sir/Madam, Thank you very much. We have received the item today. It was wrapped very well, and not damaged. the size fits perfect (we tried it on with the sweater under it). it is great. Thank you very much again.
$5000 worth Jacket. Close your eyes and take it.
Jacket as in the photo
Good jacket, warm and comfortable, for autumn is perfect. It is a pity that there is no loop under the hanger, but this is a trifle.
As expected product, took the L in little tight, But well, can carry.
You have to ask as measures of the table, and not by carvings European.
Very good furniture product, it hurts take. Both to arrive
The jacket is beautiful, But small for me.
nothing to say. thanks
Goods 100% match that online store! Excellent Quality and material and sewing jacket! Jacket matched according to my size is absolutely correct. Received the parcel in 15 days before the target date of delivery. Can add only one: thanks to the store and wishes him a successful business! AND all buyers advice feel free contact in this store.
Thank you so much it within 12 days jacket very good
the quality is upto my expectations and i am satisfied with the product , the size is an issue 5xl fitted like 3xl , but i was informed prior to shipping of order so no issue there too
73170
High quality, fits the descriptions, fast shipping, I highly recommend
Really liked this jacket, just a shame i bought a "L". The store was right about the size for me, a XL... I warn people from Portugal, i'd to pay more 22e because of portugal Customs... Best regards!
Great thanks
Very beautiful
very nice
Good product
i have european size 52. shipping took 7 weeks
The size is perfect if ordered one size top, the size difference is not much and we didn't want to risk
I'm 181cm and 87kg. Size XXXL is little bit to wide on my belly. Also, the jacket is not so thick. But the jacket is nice and the price good.
The product is really nice but I want from Different color arrived beautiful is not problem
good
Very good will without fear of being happy Jacket top Unfortunately not found the KKK photo It was great but because ordered to change a number bigger but without problems
The product arrived ahead of schedule ..... Good workmanship stitching Well… the size to me choice and been a XXL and me shoes brush… my size and a 52.
Quality is not bad in the cold dubeet, not know how much will it be enough, since the cold can peel off. Bust 115, sleeve length 60, shoulder 54, Gen. Length 67. My height 175, weight 87. jacket is free, sleeve butt, and length too big, who are the parameters, but rise above the normal will be more would be locks on the side is class tum sticks or need to lose weight. And not a bad jacket for drivers and a warm light rustling convenient.
very good
Excellent recommend arrived in 25 days
very good
HI THERE MY ITERM WAS AT HAND, IT WAS WELL RECEIVED.AND IT IS EXACTLY WHAT I WAS LOOKING FORWARD TO RECEIVE THANK YOU.YOUR SERVICES IS WELL APPRECIATED.
Jacket fine good size
Good quality, many people are surprised that it came in such quality to price ratio. This coat is perfect for people who want to look fashionable and at an affordable rate. As first leather jacket I didn't want to buy one for over 100 USD as real ones aren't cheap, since winter here isn't too cold and I don't ride a bike I don't plan to test this coat under harsh conditions but after wearing it for few days it looks great. It has 2 pockets at the waist and 1 inner pocket and the left chest part, although the zipper on the left chest part works there isn't any space and it only for looks and no functional so be ware.
Take forever one size bigger
Item as described.
Top
K
Nice jacket! The weight kg fit XL
Jacket sew Quickly reached.