We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (30) |
|
4 Stars (2) |
|
|
| Neutral (0%) | 3 Stars (0) |
|
| Negative (0%) | 2 Stars (0) |
|
1 Star (0) |
|
| Buyer | Real customer reviews |
|---|---|
D***o  |
31 Oct 2018 19:45 great, thank you. |
S***s  |
30 Oct 2018 01:28 Product super, consistent with the description. |
|
A***v |
30 Oct 2018 00:32 Good bag. Smells OK. Looks good. |
R***f  |
26 Oct 2018 08:01 Good quality product |
|
E***v |
26 Oct 2018 06:36 Great bag. |
|
V***s |
24 Oct 2018 01:49 1. Bag came very quickly (15 days!!!) from China to Muroma. 2. when ordered the store immediately contacted me and wrote that delivery is available from China. the efficiency is also positive. 3. Bag lived up to expectations-soft to the touch, all seams are high quality. Summarizing-bag good value for money, thank you. |
|
K***a |
24 Oct 2018 01:21 Very soft, soft fabric, strong handle locks seem reliable (except magnetic buttons, they oochen flimsy). No foreign smell |
W***E  |
23 Oct 2018 23:00 Good qualité |
|
M***a |
23 Oct 2018 20:24 Very satisfied with the quality of bags and shipping. Bag was 14 days is pretty good. That surprise is the quality of the bag without defects husband very much. Thank you very much |
|
I***a |
23 Oct 2018 07:19 IN fact, the bag looks stylish, beautiful, nothing more, sewn neatly. Delivery fast, but not by courier, how to write a review. Rather it is just me. Hope bag will last for a long time! 5 + |
|
A***y |
20 Oct 2018 07:23 For 1.5р super bag, not leather, odorless, stitched cool |
|
Customer |
19 Oct 2018 04:50 Bag come in time. Quality as described. Shipping courier. The Result: Good and convenient bag for a small fee, it is real) |
|
A***v |
17 Oct 2018 13:06 Well, so very good. |
|
H***a |
14 Oct 2018 03:24 Very good quality.... Merci bcp. Fast shipped |
Customer  |
12 Oct 2018 10:35 Time delivery very long |
|
Customer |
11 Oct 2018 00:23 Great bag, lining only thicker |
|
N***a |
8 Oct 2018 03:32 Great bag |
|
W***w |
5 Oct 2018 13:33 Bag good. Only the magnetic locks, some flimsy. Turf stronger may fall off |
|
L***C |
5 Oct 2018 13:11 Super |
|
G***o |
5 Oct 2018 02:49 Very good bag! Exceeded my expectations |
|
A***n |
2 Oct 2018 10:56 Good quality sewing. Looks cool. There is no doubt about the durability, for ekokozha. Wait and see. |
|
E***v |
2 Oct 2018 05:37 Quality content, no sticking, no smell, very beautiful concise shoulder bag. Goods arrived very quickly, great store |
|
Customer |
29 Sep 2018 05:10 The product is fully consistent with the description. Fast delivery. No smell, defects are not found. Recommend! |
|
A***o |
28 Sep 2018 11:25 Bag came pretty quickly. Ordered her husband, he is very happy. Bag came well packed, inside have been bags filled with air. All done efficiently and accurately. Very cool, though, I expect that size will be a little more. I liked that no further logos and high quality lining inside. |
|
A***o |
25 Sep 2018 08:46 Bag brought very fast, good quality bag, I very much! |
Customer  |
25 Sep 2018 08:19 I'm very satisfied :) |
D***n  |
24 Sep 2018 03:16 I like this bag , look so good and qualitative ! |
D***n  |
23 Sep 2018 01:32 High-quality materials, these bags at Kazan are about 3-5 thousand |
K***h  |
22 Sep 2018 10:46 Bag super. Come quickly. The quality is good. |
|
D***i |
21 Sep 2018 14:11 All OK. Hope to such products always I will trafiał |
|
D***h |
18 Sep 2018 20:14 Shipping in Minsk for 3 weeks. Product description. |
|
I***a |
18 Sep 2018 01:09 Prompt delivery. Product Description and photos. For my money, better not to think!!! |
Leave a Review
