SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful but small
Normally but a little bit more
All norms came to weight 88 kg
I bought shirt and jacket the jacket is really high quality and it fits very well i will order more but this is really autumn only for winter its not
The jacket was exactly a month. My parameters: shoulders-43 cm, chest-92 cm, body length-66 cm, sleeve length-55 cm. Normal size m. The jacket is in size, but under it nothing to wear warmer, so it was better to take xl. I liked the quality.
High quality product
I am 175cm tall, 67kg, lean build male. I ordered a L which is snug and a little tight around the arms. I recommend probably the XL, as the size chart recommended. Jacket as described. Very good value for the price.
Worth your money.
Quality super straight in the picture fast delivery everything is fine all well advise
All good
Size L was good, slim cut.
Excellent jacket, the size corresponds to the table.
Usually i have the size l. and here i took l. since their size table height/weight suggests taking l. All norms, but the sleeves are short. I think it is better to take on a larger size, from my own. On the sleeves save.
awesome(zaebumba)
Fast delivery, good jacket.
Perfect! I'm a medium but always take a size bigger! It fits like a glove!
This is superb!! 5 stars!
Jacket came, many thanks for the fast delivery and quality goods! Perfect size, Height 174, Weight 69 L just perfect! All locks soft fastened, leatherette soft and pleasant to the touch, in fact 3 pockets, domestic and two side, 2 other blende. Looks and fits very well. Fact! The Fall was looking for the similarity in store, genuine leather 10-20 million. Leatherette in boutiques from 5 thousand + stick, and then from this store or found not a single thread sticking out, really thank you very much!
Take a 2u jacket. First-black, second-brown. For my money rules the jacket. Well stitched seams flat. Thank you. To The Crimea was almost a month.
good
so gooooood
Nice jacket, material is thin, soft. The reality is even better than the description, looks impressive. Sewing trim locks the first impression high quality. Jacket happy. Shipping 3 weeks.
Very fast delivery and good quality.
One size, suitable for just a T-shirt.
Good quality
Felt artificial leather. There is a smell. Thin figure sits.
It is great. Light But good harbors. Very nice. With inner pocket and two External. Very commode.
very good and arrived very fast. A bit if a plastic appearance but good overall
The sizing is a bit petty, But not much. The jacket is nice, but radiates odor strongman plastic the first time. Sewing is not perfect. Of all shapes, the store is recommended. Thank You.
A little thin. The quality looks good. Shipping was fast. The Pleat neck is a rare bit. I Bought the size L (174 cm, 72Kg).
I loved this Jacket
Jacket like son, size fit smooth thread not stick. However, thought e will be a bit more tightly. But in general, good. Very satisfied.
Goed quality for the price
Received, well packed, the size of a little lost, select one size larger!
Great!! A great thing, all sewn with high quality. no complaints. size corresponds to the grid. the growth of 180 and weight 70 XL. thank you!!!
The standard size M ordered jacket size L perfect, fabric not cheap oil cloth. All zipper work fine. Came a month
Juda zo'r ekan o'ylaganimdan raw, 174/65 mos tushdi, matiriali raw juda yoqimli, sifatli, xuddi yozilganidek, tafsiya etaman, pochta orqali ko'rinib turdi, 20 kunda Navoiygacha keldi.
Gorgeous
The Jacket Is really cool, for the money even more. Come in Almaty in the past month. Good store, recommend. Guessing, order a size larger.
XL Ordered the store sent the L. Otherwise all good jacket good value for money
The quality is good. Soft, nice body. My husband ordered. Figure normal. Height-180. Weight-85 kg. Normal in the shoulders, but in the arms and elbows says it could be more free. Measured the warmed turtleneck. And the waist is loose. IN general, not bad. Looks good. You Need To try it smooth.
Very nice jacket! Fits perfectly on me.
Enforcement of delay. Good condition
Is fully consistent with the Voronezh delivered within 20 days. Height 180 weight 60 according to the dimension tables have l, fit very well. Recommend To Everyone! Thank you very much!
Great product. As the picture. The parameters of chest 105, took XXI, the village just. Can be put on not thick, pullover, T-shirt. Eсли want to wear a sweater don't be afraid to order XXXI, think big difference in size will not. And this sits on 105 cm chest is OK. Supplier of communicative. Thank you for goods. Recommend :)
Jacket is excellent, the quality, appearance, shipping fast enough, goods tracking, XXL just perfect SAT on 180 cm, and 82 kg, the only thing why need фальшкарманы not clear it was easier to remove them and kind of jacket is not lost
Thank You!
nice jacket 5stars
Can say with confidence that it is one of the best stores on Ali. The fact that he made a mistake with the color and sent me instead of black-blue. After a brief with it talks on the subject he decided to send me another. I asked the size more and he went to my appointment. For it is 5 stars. The wonderful. As in Bershka or Dawn would cost at least 5-6 million. Shipping 1st that 2nd jacket for 2 weeks each. Pictures later apply if you forget :)
Fine quality, Be carful about size. Take bigger. I have 170,70kg and take XL. In Eiutope i have M size.Im satisfied, nice item, good price, goos quality