SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice
I'm very satisfied. Thank you. Recommend
same as description
Autumn is a good belt. thanks!
I buy the first time... at first glance, everything is fine. the skin or not i can not understand. there is doubt not the skin, the smell is strange a little. During socks will show itself. And so all the norms, there is no marriage. Everything is sewn neatly.
The belt is fucked! I recommend!
Nice belt too small but that’s my fault but will order another
All as in the description, it came in 3 weeks, the track was tracked. The skin is pressed, but the quality is quite decent.
It's okay, i like the belt. What you need for jeans, wide. Only here the thread is not white!!!! Knows what color it is, but not white ((((((
Shipping A бюольше months. Belt looks just fine. Look how long enough. Thank You!!!
All the top!!!
A good quality
All good
very good quality +++++
Fast shipment looks great, seemingly leather, soft, after use will add a review. ATTENTION!!! HOLES PIERCED THE ENTIRE LENGTH OF THE BELT!!!
Belt very beautiful as review
Very good quality
OK. As the description
Fast shipment. Beautiful genuine leather belt. Solid!
Looks good. Packed well. The skin does not smell, although chemical smell of glue, too. The Plaque of metal. Hole Punch is not supplied. Color Match photo. If will last for a long time, then the money will cost. But I am not sure, that it is leather. More compact or leather.
good quality
Excellent
Looks good in appearance, after use will add a review
Look normal, seemingly leather, soft. ATTENTION!!! HOLES PIERCED THE ENTIRE LENGTH OF THE BELT!!! I was careless and did not pay attention to it. PAY ATTENTION!!
The item is made of bonded leather, which I knew it before I make the order. This means that it wiil last for about 2-4 years depending of the use. For 12€ it is o.k.
Nice belt. Very good quality, especially for the price. Would buy again.
High quality, metal buckle, heavy, soft leather. Should normally serve. Delivery to the city 18 days
Thank you.
Excellent store
Top leather for some strange coating, which soon peel. ATTENTION!!! HOLES PIERCED THE ENTIRE LENGTH OF THE BELT!!! I was careless and did not pay attention to it. PAY ATTENTION!!
Fantastic belt. Fast delivery.
Thank you. The shipment arrived. Goods in accordance with the order. I recommend the store.
Goods received! Fast delivery, good quality. Recommend!
The second belt. My Father is very like. High Quality and comfortable. Highly Recommend.
Fast shipment looks great. Don’t know if it is genuine leather but it smells like and feel like. Length is more than correct. Thank you for the free gift. Looks funny on the pictures. Later I will give extra feed back when it is used for a while. For now 5 stars.
Very nice belt according to the description of the store both in appearance and quality. Recommend store and store!
Many thanks to the store! Goods arrived. The quality is excellent. This second belt from this seller. Quality and service are excellent strongly recommend this product and seller.