SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Stiff feeling is there any of non-make you satisfied
To Moscow for a month, all whole. The store is well done!
Thank you!
All OK.
Quality goods, came pretty quickly
Great store! Great quality! Fast delivery! Highly recommended!
As i expected, all right. Looks good quality, at least for this price.
As per description.
Cost effective, but not perfect.
thanks
It came quickly, the quality is good, the safety is also.
Fast shipping! High quality products! Recomended saler!
Very fast and quite high quality
The parcel came in a month and two weeks. Sent a gift, a keychain. Thank you. Quality: the second layer of outer is not clear, the skin tone, the tone is some rubber with thin skin inner layer 100% artificial leather. appearance is normal. In turkey for this money, genuine leather.
Of course, not the skin, but it looks good, soft enough, double-sided-on the one hand black, on the other-brown. Removed one star for the absence of "rings" or what they are called, which hold the end of the belt. The end of the belt protrudes, it turns out ugly. From other belts fit in size, but do not fit in color and texture. I had to shorten the belt as much as possible, so that the end stuck to a minimum.
Fast address delivery. quality is excellent. as a gift the store added a punch. shop recommend.
good quality
very good quality.
Such as quality is not bad, not genuine leather
GOOD PRODUCT
Product as described.
super
Would Seem good material, we'll see if usandola will prove to be as good as it looks, all as description, serious store.
Very good. Thank you.
The package comes in good condition with a bonus key ring. The belt is smooth. However, the word "genuine cowhide" was misleading that this is leather belt, but actually it is PU leather which is plastic rather than cowhide leather. I should have read the title carefully.
Remen kacestvinnyj, prodavec vlozyl podarocek
Great!!!
Goodyear quality, thanks to store
Excellent item. Very good. I like this item
Of course not leather, PU, but such as strong. For 380r go
good quality, thanks for the gift
excellent, The arrival to the product, It is a shop that you can trust! The next time best regards, Arrive by the 12th. Thank you for the surprise!
nice
First Shipping and Quality is also Good.
Very good belt, do not stick out, quality excellent, husband happy!!
ok
I have a suspicion that it is not genuine leather little smell good that soft Ponos u see write
Soft leather and came first... Seller recommended.
Nice quality
Excellent quality, not smell quimical neither Petrolium, smells really to Leather. It is coarse, soft feeling and elegant, worth to renew the belts worn, r It is catando buckles good. I have 81 cm waist and buy 105 cm of Belt me are perfect.
Fast shipping
As expected - I have a doubt about genuine leather but ok for faux...
ok
good product
As described. Very nice belt. Nice looking. But be aware it's quite thick.
nice
excellent product and store