SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great quality. Thanks store.
Excellent Product Quality!!!
Perfect product
How will it check that this skin?
The belt is very satisfied. thank you very much.
I recommend to buy. The belt is made very well. Deliver quickly, this is the second belt, and the third is on the way, and I will order more than once-a very good belt. The description corresponds, the color corresponds-all as in the shop window. Thank you to the store. Packed in a black velvet handbag-give very nice. I recommend
nice
Very good quality
The belt is very packed. And even was in a special cloth bag with the name of the store. The belt is very good. Seller recommend.
The goods at first glance are good. I did. There are minor differences. Exploitation will show its quality.
Dark brown with burgundy shade
Everything OK
The belt really liked, good and quality. The order came very quickly, for 2 weeks in Nizhny Novgorod.
The product is happy! there is a smell, I think it will be removed. the belt is more male, gave to the Pope. the quality is excellent, about the skin or not I do not know, but it looks solid.
the belt stinks a bit
Good belts, I order not the first time. Quality is good, I recommend to everyone
Looks super cool. Gracefully packed in bags. Great item, will make a great gift. I'll order more. Thanks to the store
Very low price to buy. Domestic in year here, price for month buy four key. Just black color belt brought out a little black coating with trolling dyed well designed trolling-Lo price if you think. is put in.
I have a little big, confused me ..... quality nice.
Nice one
Perfecto
Beautiful belt and well packed
3rd time now, and super fast delivery, great product and service!
Belt come quickly. The quality is good. You Can adjust the length. Seller put gifts!
It quickly. Put two bracelets gift, a nice change. Carefully packed. Not understand, leather or not. Compared with its leather brand strap, it feels so-the same. Time will tell. In General, like a belt.
Excellent belt, there is a little smell, but think the drying time! High Quality, no scratches, very well packed and very quickly sent!
good product
very nice quality and in a velvet bag. many thanks
ok
Fast track. The view is not bad.
Pretty quickly. A. that order. Packing of elegant, not expected. Immediately ordered 2 belt.
very well packed and perfect belt, thanks for two red hand band gift.
Items come in Belarus for 25 days. Belt high quality, length in the description. The Seller was kept in touch. Packed in nepromakaemy package and belt separately in a pouch on the entire length. THE package was a small gift! Seller and recommend items.
All OK
My third order from this store and again everything is OK, great product. Very, very thank you
Not sent individual gift bag as before
Product quality, very like, leather, came so Saratov for 3 weeks, with tracking no problems. Seller recommend.
very lovely... I recommend
Very NICE!
nice
Received it exactly in month's time to Ukraine. The product is very good and fits a 34'-36' old guy. The gift was a nice touch. Hundred percent recommended.
Excellent belt!!! Shipping 12 days, store recommend!
It's Ok
Order came to Omsk for 25 days. Match the description. The quality is excellent. Advice for everyone.
A month before. belt-отличныйупакован in an individual case and cloth bag, the quality is good, Thank You!!)
Fast delivery. Made from soft, quality leather; very comfortable to wear!
It looks like good craftmanship. Time will tell if this is true, but now look as advertised.
Quality nice
The parcel was a month, well packed. Like belt, like leather. Seller put in gift bracelet (red string with pendant). Thank You Very Much!
very good quality belt with real leather. good packaging. quick dispatch and arrival. recommended