SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect, good quality...
Belt for its price is good, BCU is not the first time
Good strap
The goods are quality, I liked everything! Seller recommend
Everything is fine! Very high quality goods in a nice package + original pouch, in which the belt was packed. I'm very pleased!
Same as displayed and contained within a velvet pouch.
Rewelacja. Strap is perfect and skorzany
super
All ok
Two weeks to Japan. Looks and feels great! Thanks to the store.
The belt came by mail very quickly, packed in addition to the mail bag in a cloth bag with braid, the store put there also a business card with a promise of discounts on further purchases and a colorful description of the belt fitting process. I do not have an outstanding pool, so usually such an instruction would be immediately useful, but this belt is just as if on me and made, even a couple of holes in the stock, suddenly you have to "tighten the belts". The material of the belt in texture and smell is similar to natural skin-most likely, it is. I am very pleased with the purchase, another one, that is, to order :)
Very good belt recommend
The belt is normal. the skin is soft. let's see how it will be worn.
Great
To be honest, I thought that it would be a little more burgundy or something. Well, very dark, almost brown. Pro quality ..... Well, in Moscow for this money and buy it. Gasp, I think that for a long time will not last, the first crack paint on the folds, well, or in what place the buckle will be fastened. I will be happy if I'm wrong;-) Ah yes, painted not evenly.
I ordered 3 belts from 3 different merchants. This belt arrived as third and very rapid. Will buy again, thank you for a decent product.
All is right. I recommend it.
Nice belt. Let's see how long will… Looks like)
Neat work good but it now line somewhat big now buy forget watch custom width with not inclued
At first sight is very high quality. Let 'S See, that is, for example, in a year)
Items come in 2 weeks, track. Quality added later, after rolled. Thank you for order processing speed and nice gifts.
Such a nice belt! and it is genuine LEATHER! It is actually more Brown than the photo shows - due to the light.
Thank you for the gift, Super Quality
It is good products
Super Fast shipping. Very good Quality am thrilled and the store has a small prisend with sent very angenem. Super SERVIS Thank You'll haven when order it
Object as description
Excellent quality service for three weeks. A belt is EREFII 2600
Belts were too big nice otherwise
As normal. Delivery very fast.
Very good beautiful and QUALITY thanks store
Very good product, exactly as in the description. With a very low price and fast delivery.
Very good
Love key
Very good quality .Its my 3rd order from thisstore and i reccomended
very nice
Good quality product
95 cm 42-44 women's size, the 46 only on the first hole fastened.
Quality of the belt is Very nice. Very much satisfied with the product. Seller was quick enough to ship the order to India. Thank you
Good
Fine quality!
All it's fast and качественнопродавца advise
Everything is OK
Shipping to G. Sochi 31д after ordering. EPacket-trekaetsya all the way. The product itself did not make an impression, skin did not smell, but dyes in abundance. Good rawhide feels to see how worn.
Thank you for gifts, and nice belt
Satisfied with the order. Shipping, packaging, quality level. Recommend!
Order came quickly product quality is excellent.
The supplier shipping quickly the order. Highly recommended.
Waist size 33in 105 cm fit you.
My husband is delighted. Very good quality, recommend.
Shipping 12 days in Chelyabinsk region. Real leather. The Seller is done.