SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool strap and ultra fast shipping to G. Bryansk 7 days, a bracelet came as a gift
Belts Super, came quickly I'm delighted and my husband too)))
Excellent product, highly recommend!! Thanks!
good!!
Received ur small gift & item. Thanks...!
Excellent, just the right size.
Amazing ;)
All right.
Great strap for this money
Order as shown by store. Fast delivery to Peru. Very satisfied with the Pro service by the seller.
All OK
Just perfect!
A lot of delivery, a lot of sale. Strong Obstacles! Pet Stars!!! thanks!
The belt itself is like normal. Show only time, shipping long
I did not expect, but the quality is really good so far (2 months). It was packed well, with plastic covers, so I got it without any scratches. I think all those reviews, speaks for itself, because I bought it after reading them. This is not the peeling-off type belt so I can safely recommend this. I really hope you keep up this quality DWTS...
The belt is excellent! Packed in velvet bag. The store put a silicone bracelet as a gift. Very nice. Thank you for the parcel. I recommend the seller and his store.
As in the description
Belt very good, did not expect, very fast delivery
Ordinary Belt in the stores, only in 2 times cheaper. This month wear slightly rubbed gilding. THE overall content.
A normal belt. I is satisfied.
good product..very beatiful delivery quickly.. good supplier
love it! feels thick and quality
love it, feels quality
Very good, arrived perfectly.
Super strap, recommend.
Great
Everything is fine, sociable, overall content.
Belt chic! Very beautiful packing! Together with belt red bracelet (GIFT) all very nice, cute! Recommend!
Super ceinture, déja commandé. Goods Mr.
ok.
The quality is very good, plaque looks very beautiful. Husband liked
Item is perfect. Extra fast shipping
Good quality
Quality goods, same day shipping. That is not like the long delivery. Recommend store. Thank you very much
My third order from this store and again everything is OK, great product. Very, very thank you
Has arrived, Super well and agreement to what they sold me. Good product.
Love key
Not sent individual gift bag as before
Very nice product. Satisfied :)
Very fast shipping, quality is pretty
Good belt, thank you very much!
perfect thanks it's beautiful
Foremost nicely and very fast within, the straps very nice as in the photos with their sachets each for giardarlas and gift nails bracelets a very good furniture detail, recommend 100%
Thank You. All priyshlo safe and small gift bracelet and cord. Seller recommend
Great Belt, quality.
A marvel of belt, with sachet to save….
Workmanship OK. Strap unfortunately very feel mildewy.
item as per description and delivery was very fast. Thank you for the small gift, really appreciate. .
All is super and goods and the store!
Excellent