SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The belt is super, I'm delighted! Everything corresponds to the description. It looks better in the living. I will order more.
I order a second time in this store. Good packing, the quality of the belt at the height, looks great. I recommend the store!!!
Very good quality and fast shipping.
The package is packed well, but the contents leave much to be desired, a mixture of plastic, rubber and leather young dermontin.
The object arrived after 26 days. I didn't pay the post office fee. The high quality belt, very beautiful and exotic.
Super strap
The store sent the order quickly, and in less than two weeks the parcel reached peter. Belts fully correspond to the description. The quality is excellent, genuine leather. I recommend the seller and the product.
Chic belt
very beautiful good quality
Skin substitute is not for long socks, very not reliable price is overstated.
Excellent
The belt corresponds to the description, looks stylish. Purchase satisfied.
If the product is the right one, it is beautiful
The description corresponded to the product offered
It's all right only he's small to me. Need a large size.
Came quickly, made neatly, packed good, the color is beautiful, saturated
My order has been completed. Ok thank you very much
All fast high quality accurate description super store recommend
Orders for the fourth time. As always service on top. Always fast shipping, track, well packed, quality is excellent. Recommend!!!
beautiful belt, the board, as described, thanks
Thanx!!!
Gorgeous
Without words. Eres Best Seller. You should assemble a tent at Side of my house. The box also t like
Just like in the description. Goods to track. No chemical smell. Delivery month. The original
Good quality belt. Fast shipping. Buckle super.
Belt is cool.Looks nice,but it is thin and soft.I doubt it's a cow's skin but I will test and write again.Arrived for 26 days.
I do not receive itmes, but seler return money fast.
Hello, damage that the slow delivery you pénalise's 2 stars. Thank you @ +
Quality best easy to use
Good quality
Delivered quickly. Nice belt. Very simple podkorotit, if necessary.
Goods arrived. Money back
Chic belt. The length is just. Packed very well, 5 layers pupyrchatoy bags + brand cloth bag. Color, it seems to me, redder than I expected, but not critical. There is little smell (erode) ^ ^
All well packaged, enjoyed
Went more than a month. The belt is like.
Belt is very high quality. Recommend.
It is correct. Good quality
Beautiful belt!
Zbozi dorazilo v poradku. OK
Super Fine Belt
Good product. Size more greatly feel can also ensure that you purchase note.
Excellent belt for the money! Order for $411. It looks great! Skin or don't know, really do not understand. Hope will last a long time.
Quality is good, you can take.
xelent
Thank You Very Much! Everything is fine)
I got at a discount, of course to look cool, bought "Anyhow was" Ponos month, see last there, then added a review.
Beautiful belt, thanks to the store
Very cute strap it shows that there is of the best is calidade But is a very nice product for your price would buy
Excellent belt! Very fast delivery. Thank You Very Much!
Belt looks great. Shipping Moscow region in three weeks. Let 'S See how worn. Thank You!!!