SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
a beautiful well made belt at a great price. very speedy delivery.
Color varies a little. But it's okay.
A little darker than the picture but good quality
I'm very satisfied
It's same as, I think
Good material
It's okay.
Excellent
After 1 week I can say that goes great
good product but the size is small
Looks and feels as expected. Nice colors. I ordered way too small so I won't be able to wear them, but that's my bad.
A good belt for your money. It seems split, that is, leather, but modest quality. Good packing in box. Delivery in the consolidated parcel was quite fast. Not a suite, but for my money it seems quite good.
Laba josta
GREAT! Very nice.
Great product all same as description
Great work. Received on time, only here i write a review later. Thank you for your work.
Super Product.
Good belt. Light smell of the skin, slightly fasten at the buckle. Delivery 35 days to st. petersburg, of which 25 days to russia post.
The product meets the specified, despite being the requested measure it has few perforations and does not fit. It was sent very quickly, no contact with the store. Two were asked for one has small imperfections, but nothing serious. Good packaging.
The quality of these belts exceeded my expectations for the price I paid. I highly recommend buying from this vendor. Excellent product!
The Material Is good. Parcel arrived in CET for 10 days. Happy.
Quality and measurement are within my expectation. I'm impressed with the Seller as the products are well packed. The cartoon is still on very good conditiin when rec'd it. I'll buy other products when there's a sales. Thank you!
very good
Top Leather Belt Delivery already after 2 Weeks.
Great product
the product itself was well descript, the colour is more complex and was slightly different from expectation.
The color is not just what I expected
Belt super recommend salesman.
Quality product, everything is according to description. Great store.
Excellent!!!
Very well received, good quality, flawless, thanks!!!
Apparently a good furniture item, like me so far!!
OK!
Good quality
great belt
9th in ohm goods also good
Received quickly, thanks.
Perfect. Envalado well protected.
the article is nice
Good and nice product.
Thanks...
Very beautiful and fast, it is very large
Good and fast
The belt is beautiful and true to description. This is the fastest shipping I've ever received!! 9 days! The packaging was beautiful too...Will be ordering wayyyyyyy more from this store. Thank you!
it is ok came in time
Up's inside htc2 sun
Think quicker ohm.
Bigger then expected, but happy with!
great quality.. speedy delivery
Good quality belts exactly as shown in the pictures.