We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (41) |
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4 Stars (8) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
R***n  |
31 Jan 2019 02:26 Standards sneaker, stink mushroom cube from Galina form |
Customer  |
30 Jan 2019 17:49 The description of the product is very good, your image and size is accurate, but the material of the shoe is very delicate, |
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V***n |
30 Jan 2019 10:22 Write a review after two months of use. Shoes are great, they are really warm. Just throw out the insole, buy in the market for 50 p.-at times better. Sole slip, but in moderation. First time ordering on Ali shoes, do this: measured line the length of your foot, and on my 45th size, ordered a 47-oh. Got excellent. |
Customer  |
30 Jan 2019 05:57 Well received. And my darling is content. Thank you |
I***o  |
29 Jan 2019 11:56 Excellent. In Turkmenistan reached 35 days. Warm and strong. Go for a couple of days. Satisfied. Recommend to everyone. Very good quality. Came to Turkmenistan for 35 days. Warm and durable. I recommend |
P***o  |
28 Jan 2019 12:53 Look good, But outer material is quality half, by the price are excellent, |
F***s  |
25 Jan 2019 18:20 works |
F***r  |
25 Jan 2019 12:46 Shoe size 45 ordered, unfortunately fit this not and they are 1 size too small. Shoes fall very small out. |
Y***n  |
24 Jan 2019 10:45 Need to buy more quality insole! |
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M***o |
24 Jan 2019 03:24 In Udmurtia come in 2 weeks, look very good, ordered size 9 wear 43 small |
R***s  |
23 Jan 2019 11:14 Excellent 10/10 |
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L***v |
23 Jan 2019 04:40 All happy, Khabarovsk Territory came about days for 20, it is ok, bearing in mind that the parcel out of China, but strange to me that China we have at hand, and posting did hook in Kazan. |
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R***. |
22 Jan 2019 07:59 Good, not too tight, most importantly, pay attention when ordering, and how I make autumn instead of winter XD |
A***n  |
22 Jan 2019 05:13 Ok |
Customer  |
15 Jan 2019 03:32 a very good store thank you A+ |
M***r  |
14 Jan 2019 12:28 helpful |
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V***v |
14 Jan 2019 07:04 Took the 0.5 cm more, just come |
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S***a |
13 Jan 2019 05:30 Bolshevat, foot grow up (14 years), are just |
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A***d |
12 Jan 2019 12:44 Good shoes in spite of the long delivery time |
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E***d |
12 Jan 2019 00:45 The smell of glue is too strong |
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C***u |
11 Jan 2019 23:53 they are very good i m happy to have it |
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V***a |
11 Jan 2019 23:31 K |
A***e  |
11 Jan 2019 01:23 Shoe good size |
I***l  |
10 Jan 2019 21:07 Fast shipping, great product. love it |
L***h  |
10 Jan 2019 13:06 Alles Gut |
A***s  |
10 Jan 2019 02:08 Standards, smack of rubber, feet sweat, but easy feet is not cold-3 on the street. |
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S***a |
9 Jan 2019 19:40 Exact |
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L***o |
9 Jan 2019 12:53 Order came quickly, a second time, I am happy with the order, thanks a lot will be ordering more. |
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R***E |
9 Jan 2019 12:28 Going for a long time-probably by dog sled. Although in time and meet-but I have here polzimy passed-and it is running out Size Standards, look well |
L***i  |
9 Jan 2019 07:44 amazing sheos went in the snow with them!! buy 1 size more usuely wer size. good store great qulity love it!! |
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M***v |
9 Jan 2019 07:06 Very comfortable, good looking and warm shoes. Water resistant, doesn't get dirty easily. I do recommend these shoes and this store. |
M***a  |
9 Nov 2018 12:31 All OK |
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C***r |
9 Nov 2018 11:59 Beautiful and good quality and tidy delivery and cheaper |
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S***s |
8 Nov 2018 19:23 It's all exactly. looking stylish. fur like falls out. colder will check the full. thanks to the store and Aliekspress. |
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Y***h |
8 Nov 2018 10:11 On my 42 took 45! As it is written the feet! Perfect SAT. So merte foot and order намерите) botton fire! Hope the long run) Autumn |
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S***v |
8 Nov 2018 08:35 Sneaker cool, but not winter with fur all early light for autumn spring only, and take the size 42 too tight!!! with 42 take 43 |
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G***s |
7 Nov 2018 07:21 Goods come quickly. the foot 27 cm size 9.5 and very well. think for winter rubber sole is not a and the more thin, must be cold. shoes rather cold autumn and spring. and are satisfied. thank you! Did not communicate with. |
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G***m |
1 Nov 2018 03:41 Missed, We 34 Russian (foot 23 cm), like a stock order size 6,5 and too far on the shoes size 39. Can dolezhat. As well as in the picture. |
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I***a |
30 Oct 2018 06:24 All come, but size 45 |
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F***r |
29 Oct 2018 07:44 Everything is fine, Fast shipping with track, shoes in the description is very good no complaints, thank you |
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F***r |
25 Oct 2018 02:05 Shoes good for my money, came a little wrinkled but eventually think level, light in weight, come without Package Box, send the store fast and quickly came to the post office. |
L***y  |
23 Oct 2018 09:42 Very comfortable cool shoes |
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A***k |
23 Oct 2018 08:53 Shoes is so-so all neatly sewn and taped materyal but not very good. The next day will strike parted ((( |
M***n  |
19 Oct 2018 12:34 quick delivery |
R***o  |
17 Oct 2018 17:28 Item delivered faster than I expect... The item was good and in proper package... i will recommend it to others... I'm very satisfied.. |
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S***v |
9 Oct 2018 22:36 Excellent |
K***i  |
5 Oct 2018 23:07 Sposibo |
G***A  |
4 Oct 2018 09:28 Fits, fast delivery. I'm happy. |
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E***e |
28 Sep 2018 22:31 Super |
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