We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (47) |
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4 Stars (7) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
P***g  |
6 Feb 2019 01:26 Smooth transaction and pleased with these boots. Thank you. |
M***a  |
5 Feb 2019 12:31 Good quality I love it well thanks |
A***z  |
1 Feb 2019 07:11 Are the same as in the picture and I arrived in 10 days. Thank You |
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A***L |
28 Jan 2019 12:38 as always very good and very nice boots. fourth pairs I brought. recommend. |
Customer  |
27 Jan 2019 02:44 The parcel was lost, but returned the money and make allowances for another pair of shoes. Thanks to him! |
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G***i |
21 Jan 2019 03:29 Excellent, thank you store |
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F***m |
17 Jan 2019 05:36 bien |
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Z***z |
16 Jan 2019 23:22 Perfecto |
T***i  |
16 Jan 2019 05:18 Fast shipping beautiful product. Desert color also'll buy. |
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S***s |
14 Jan 2019 02:05 very good thank you |
V***y  |
6 Jan 2019 17:21 Satisfied. Good product for price. |
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S***d |
4 Jan 2019 06:13 good |
Y***i  |
31 Dec 2018 05:40 Very beautiful this for boots |
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S***v |
30 Dec 2018 08:50 Good shoes. Very light. |
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E***v |
28 Dec 2018 21:21 For the money is not even bad bots, but winter call them do not dare. |
A***o  |
28 Dec 2018 08:53 Seller recommended |
A***a  |
27 Dec 2018 07:34 this boots are very comfortable and the quality is very good, im so exited about this product. and i recomendet to all of you buy this boots. i have foot size 37 but i ordered 38 and it fits very well |
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A***l |
20 Dec 2018 23:35 Delivery fast. Done carefully. Stitched as the photographs of the site. |
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A***a |
20 Dec 2018 04:05 Thanks was delivered in good condition |
T***z  |
19 Dec 2018 10:16 Very good |
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S***r |
19 Dec 2018 05:34 Thank you for your service on a much loved the boots hubby is satisfied |
E***i  |
19 Dec 2018 05:27 Goooood... |
Customer  |
18 Dec 2018 23:50 very good & very cool |
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G***l |
18 Dec 2018 07:29 Shoes good but do not winter |
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V***r |
17 Dec 2018 22:15 Shoes exactly the size which I ordered, came at the time, diarrhea, a couple of times and I liked, recommend this store |
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M***r |
17 Dec 2018 10:49 Good shoes |
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F***i |
15 Dec 2018 12:34 Very professional and fast store in shipping. :) ;) Received last Thursday, December 13th. :) All right, perfect size. To feel for the next purchase from you. :D :) Fabio (Italy) |
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S***v |
14 Dec 2018 22:03 Goods received size match all fine |
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D***s |
14 Dec 2018 08:49 Great! Quality on top, very warm. Happy Man :) |
A***o  |
10 Dec 2018 05:51 Very worth the shame, arrived diretinhas and the shipping was fast. Advise |
Customer  |
9 Dec 2018 04:06 very good quality |
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T***a |
6 Dec 2018 06:31 Thank you very much. Boots size. as normal |
Y***I  |
5 Dec 2018 09:49 Goods delivered in 25 days, fully consistent with the description. The quality of the goods. Store and store recommend. |
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V***v |
4 Dec 2018 22:32 Shoes are made well, glue is not visible, thread not stick, no smell. The foot double toe sit well, comfortable. Is recommended, see how to survive the fall. |
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C***o |
4 Dec 2018 10:59 Like's boots. Comfortable and quality on price. Not give 5 stars due to packaging. Should improve the type of packaging. A's boots arrived with some scratches on skin, due to poor packing. Think if the boots come packaged in carton, ran the risk of plastic not break. Thank You. Recommend the store, but should improve the type of packaging. |
Customer  |
4 Dec 2018 06:54 super !!! |
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A***L |
9 Nov 2018 06:43 3rd time I brought from this store . recommend |
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F***A |
7 Nov 2018 06:12 As friends product price quality beautiful and quite comfortable, A light boat long time yürüldüğünde discomfort does not and color shades came out like I want advice. Tek minus direction interior medium has been placed on the air for his involvement in the two holes on wet ground walking water also be receiving, internally as solution can be turned off with silicone comfortable and comfortable boots |
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A***L |
7 Nov 2018 04:20 great boots for the price. this is the second pair I brought. |
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A***v |
6 Nov 2018 23:07 Easy model for autumn and spring, if you have size 44, then select a size 45. |
C***l  |
4 Nov 2018 18:13 265mm = 42 Correct~~ |
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Z***z |
30 Oct 2018 04:11 Powerful хыщные легкик |
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M***l |
29 Oct 2018 11:20 It size well, good quality, I recommend |
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K***a |
28 Oct 2018 00:58 Comfortable, lightweight. Ordered 43r our 42r. Orthopedic insoles, foot very comfortable. |
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Customer |
27 Oct 2018 05:50 Thanks to a quality product! Lightweight, comfortable. Will cooperate with the store and in future. |
S***h  |
26 Oct 2018 06:13 Flawless as description take one size top I shoes of 43 I have caught 44 and c is nickel serious store |
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K***k |
26 Oct 2018 03:55 Product high finishing a little delay to receive the order I highly recommend. |
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I***v |
25 Oct 2018 07:25 Item arrived damaged, money back! |
D***e  |
25 Oct 2018 04:51 Amazing quality absolutely worth it! It came in under a month |
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J***A |
24 Oct 2018 01:17 Correct size. Quality nice, comfortable to carry. Recommended. OK. |
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