SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of leatherlizard (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of leatherlizard.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i'm very satisfied
Good belt. Thank you!
OK!
Belt, of course, not leather! Discount price corresponds
Strap like a belt. I'm not an expert, but it's hardly skin. Time will show.
Now the buckle must be found)
Delivery via latvia 3 weeks, but due to the fact that he left on the wrong address, received 4 while sent. The track was fully tracked and this is for 64 rubles in the stock for which it deserves trust and respect this store! I took without a plaque to replace the old one. The quality is excellent, it smells nice like leather (most likely the preschoe). Definitely recommend the seller and the goods.
All ok
Super.
Good such a belt, recommended. Sent quickly, delivery is also not long. The store is well done.
The product corresponds to the description, only it is unlikely that the leather, the buckle in the case
The goods are delivered.
Normal belt for small money.
OK
All fayno
Beautiful and stylish! The store is sociable and attentive.
Pressed leather belt. Bilateral. Looks good. How will be worn as yet unknown
Cloth belt. For special type buckle. For hole is not suitable. Fabric normal.
Belt looks good. The skin like a real not entirely accurate, but not a one-time product.
Recommend store, goods consistent with the description and delivery time approx 2 months.
Good belt, this costs money. Although The buckle is slightly different from that on photo, it is thicker
In view of the very decent, like myself will wear show time. As long as everything is super.
Quality manf this ucuncu belt alisim first one never tartisma acacam his show
Perfecto
The premise for the month, not a track by RF. Belt excellent quality, buckle durable, belt is fully consistent with the picture of the store. Shop reliable, recommend!
Not leather. But the quality is good.
Good and durable Belt
Excellent belt without buckle. You just need to attach their old Buckle
Excellent) fast delivery)
Great Belt.
Quality manf cilp leather will get arkadaslar tereddut without take 13 pounds now
Belt without buckle, to put it, and can be in the store to buy, makes no sense to buy in this form.